If you are using a windows 10 device, start by running the automated bluetooth troubleshooter in the get help app. If you are using a windows 11 device, start by running the automated bluetooth troubleshooter in the get help app. If issues persist, download the latest bluetooth drivers from your motherboard or pc manufacturer's website.
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Here are some common possible causes of the problem.
It will automatically run diagnostics and attempt to fix this bluetooth problem.
Try the following troubleshooting steps to resolve the issue: Sometimes, simply restarting your device can resolve connectivity issues. Restart your pc—windows will automatically reinstall the drivers. Based on your description, your issue is most likely a hardware issue.
After installing the updated driver, select start > power > restart if you're prompted to restart, and then check whether that fixes the connection issue. Fix bluetooth problems in windows if all else fails, sometimes a bios update or chipset driver update from your pc/motherboard manufacturer resolves bluetooth instability in windows 11. If windows can’t find a new. This issue can occur for several reasons, including incorrect bluetooth settings, outdated or incompatible drivers, stopped system services, hardware malfunctions, or problems by recent windows updates.
Also, you mentioned that the keyboard doesn't work over a wired connection, which may require some.
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