You have a further 14 days after indicating your intent. Navigating the process for an apple refund starts with understanding eligibility. Customers can return items either in.
How Apple Return Policy Works Open Box, iPhone Returns, Gifts
You have 14 calendar days to return an item from the date you received it.
Apple products purchased through other retailers.
If it was purchased from the apple store online in the u.s., see the u.s. Only items that have been purchased directly from apple, either online or at an apple retail store, can be returned to apple. Store credit—it might take up to 48 hours to see the refund in your apple account balance. Not all purchases qualify for refunds, and terms can vary based on the product or service.
Returns are subject to apple's sales and refunds policy. Mobile phone billing—it might take up to 60 days for the statement to show the. There are a few important things to keep in mind when returning a product you purchased online from apple: You can indicate your intent to return within 14 days of receiving your product.
Apple's standard return policy requires items to be returned within 14 days of receipt, complete with all original accessories and documentation.
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